FAQs

At Prosudz, we aim to provide the most efficient and thorough cleaning service possible. To help us achieve this, we recommend taking a few simple steps to prepare your home before our team arrives. 

1. Please tidy up any personal items, dishes, or clutter to allow our team to focus on deep cleaning rather than organizing. If you have important papers or valuables, it's best to store them securely to avoid any accidental misplacement. 
2. Ensure clear access to the areas you want cleaned, moving any furniture if necessary. 
3. If you have pets, securing them in a safe space is also advisable to avoid any disruptions. 
4. Please keep thermostat at a temperature of 68 degrees. Your cleaners are constantly moving. They can adjust the temperature back to your liking after the clean. 

By following these steps, you help us deliver the sparkling, detail-oriented service Prosudz is known for!

At Prosudz, we are dedicated to providing exceptional cleaning services with our 100% satisfaction guarantee. This means that if you're not completely satisfied with any aspect of our cleaning, we will return to your home or business and redo the cleaning to your liking, free of charge. Simply call us within 24 hours of your service, and we will make it right. Our commitment to detailed, thorough cleaning ensures that your space will sparkle after every visit. Your satisfaction and trust are our top priorities, and we stand by our work with this robust guarantee.

At Prosudz, we strive to provide a consistent and personalized cleaning experience for our clients. While we always try our best to assign the same technician to your scheduled cleanings to ensure continuity and familiarity with your specific needs, there may be instances where your regular technician is unavailable due to unforeseen circumstances, such as illness or vacation. In such cases, we ensure that any substitute technician is thoroughly briefed on your preferences and cleaning requirements to maintain our high standards of service. Rest assured, all our technicians are trained under the same stringent guidelines and bring the same level of meticulous detail-oriented magic that Prosudz is known for.